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The Centre of Information Technology and Systems
The Centre of Information Technology and Systems

Computer Maintenance

Computer Hardware Maintenance & Troubleshooting

  • Single sign-on for university IT services;
  • Hardware monitoring & maintenance;
  • Helpdesk support at: pagalba.vilniustech.lt Phone: (0 5) 274 4918 or internal 9918
  • Report issues 24/7;
  • Receive updates on ticket progress.

Preparing computers for use

  • Connecting to central university management system;
  • Workstation setup and configuration;
  • User environment customisation;
  • Installation of operating systems, antivirus, office software, browsers and other essential applications;
  • Regular updates;
  • Fixing technical problems.

IT equipment repair

  • Testing and replacing computer parts and devices;
  • Routine maintenance;
  • Arranging warranty and post-warranty repairs.

IT user support

  • Assistance with purchasing hardware and software;
  • Expert advice to university departments on IT, software and telecommunications (excluding basic computer skills training).