What should leaders be like, what behaviors are effective, and why? How do leaders influence people? What kind of leaders do today’s organizations need? Do modern managers have leadership competencies?
The rapid expansion of digital technologies and artificial intelligence (AI) is driving the emergence of new forms of organizational leadership and new competencies. Paradoxically, in interaction with AI, built on artificial neural networks, people consciously train new technological skills, understanding that they need to correctly formulate tasks and questions to AI in order to get the right answers and effective results.
However, when interacting with other people, we often remain “servants” to our needs and habits, as the organic human mind depends on the functioning patterns of the brain, often described with the concept of the “three brains.” This three-part division is just a model to help understand the complexity of human behavior and emotions. We react aggressively and quickly to threats through the basic (reptilian) part of the brain. Emotions, motivation, memory, pleasure, pain, fears, and social bonds are governed by the limbic (mammalian) brain. The neocortex (human brain), as the highest brain part, is responsible for language, thinking, planning, decision-making, and other complex cognitive functions. This allows us to understand ourselves and the world, and to create and implement future plans.
Although it is often assumed that everyone knows what leadership is, only a few can clearly define it. What does leadership mean under conditions of organizational digital transformation, where data analytics and AI technologies are used in leadership decisions? What happens in the organic human mind when interacting with AI? In modern organizations, where technological and social activities are intertwined, leadership requires new comprehensive cognitive, emotional, social, and digital intelligence competencies, creating new opportunities for their development.
The foundation of new organizational leadership becomes digital intelligence competencies, which should integrate cognitive intelligence (the ability to think systemically, recognize structures, diagnose problems, and make decisions), emotional intelligence (the ability to understand and regulate one’s own and others’ emotional reactions), and social intelligence (the foundation of social awareness, cooperation, conflict, and change management skills). Integral digital leadership also requires the development of virtual leadership competencies, which form the basis of digital communication skills for managing remote teams. Under digital transformation, leaders’ digital intelligence must ensure the adoption and implementation of principles of digital ethics and responsibility, as not only the nature of human work is changing, but also the nature of work relationships.
Modern organizational leadership is a set of leadership competencies that allow leaders to consciously select and apply the most suitable human skills and AI tools to solve various tasks and manage different situations. Traditionally, strategic organizational goals are set by people, who, using the power of words, lead others and motivate them to achieve those goals. Generative artificial intelligence, developed based on the patterns of human language, not only analyzes data but also generates new content that did not previously exist. Digital leadership already employs AI-generated solutions applied to organizational management, where people are tasked with implementing decisions not prepared by human intelligence.
Therefore, the most important skill of digital leadership, when making appropriate decisions in interaction with digital technologies, becomes the continuous development of leadership competencies and mindful leader awareness, enabling the transformation of organizational leadership culture.
Article prepared by Dr. Liudmila Lobanova, Lecturer at the Department of Management, Faculty of Business Management, VILNIUS TECH
