Museums Becoming More Accessible to Everyone: How Technology is Changing the Museum Experience?

February 27, 2025
The sign “Please do not touch the exhibits” is becoming less common in museum exhibition halls. While museums still need to put in effort and work to fully adapt to various socially sensitive groups, a visit to the Vilnius Defensive Wall Tower of the National Museum of Lithuania shows that museums are not just places to observe — we can also hear, touch, and even smell the history within them.
 
Learning from Good Practices
 
Good practices can be drawn from the projects of the Creativity and Innovation Center “LinkMenų fabrikas” at Vilnius Gediminas Technical University (VILNIUS TECH), which were developed at the branch of the National Museum of Lithuania, specifically in the Vilnius Defensive Wall Tower.
 
Sensory Experience in Museums
 
According to Agnė Putelytė, the coordinator of community projects at the National Museum of Lithuania, although attention to people with disabilities is still lacking, we can quietly celebrate that museums are increasingly turning their focus to the variety of visitors' needs.
 
“Today, we already have exhibits and experiences that we can offer to the blind and visually impaired, we organize activities for children on the spectrum, and we encourage people with mobility impairments to visit museums,” says A. Putelytė.
 
The coordinator jokes that all the signs in the museum prohibiting touching exhibits have been removed, and today, visitors are more often encouraged by educators and hall staff to explore exhibits by touching, listening, or even smelling them.
 
VILNIUS TECH’s “LinkMenų fabrikas” implemented several projects at the Vilnius Defensive Wall Tower — including a sensory calming wall, tactile and sound models of exhibits, and auditory history stations, for which the museum’s staff created and recorded the stories.
 
“Projects implemented in museum spaces are not only a creative challenge for us but also an opportunity to meaningfully contribute to increasing social inclusion. By collaborating with the National Museum of Lithuania, we were able to fully utilize VILNIUS TECH ‘LinkMenų fabrikas’’s interdisciplinary possibilities — from prototype creation workshops for ideas, creating audio stories in the studio, to publicizing the project through media solutions developed in our media lab,” says Mantas Tamulionis, director of the VILNIUS TECH “LinkMenų fabrikas.”
 
M. Tamulionis notes that it is especially rewarding that VILNIUS TECH students actively participated in the creative and implementation processes — not only contributing with technical solutions but also bringing fresh ideas.
 
“These experiences become valuable practice for students, and for museums, new experiential formats that allow every visitor to find their own connection with history,” believes M. Tamulionis.
 
The Sensory Calming Wall: "The Niche of Peace"
 
The "Niche of Peace" sensory calming wall aims to introduce museum visitors to self-awareness of their emotions and a method that can help manage anxiety or panic attacks. Located in one of the tower's underground niches, the interactive wall teaches the “5-4-3-2-1” anxiety management method — it invites visitors to identify five things seen on the wall (pictures of exhibits), touch four different textures on the wall (wood, clay, metal, stone), hear three natural sounds (forest, water, fire), smell two natural scents, and finally, feel or recall the taste of the last food eaten.
 
Monika Grinevičiūtė, the project coordinator from VILNIUS TECH “LinkMenų fabrikas,” explains the project.
 
According to the idea's author, A. Putelytė, sometimes the world around us — relationships, daily challenges, and knowledge about global events — can be overwhelming, so it is essential to learn how to calm the distracted mind. Some people might benefit from breathing exercises, others from a walk. "The Niche of Peace" helps learn an attention management exercise.
 
“When implementing the ‘Do Not Fade, Opened’ project, we faced a significant challenge — to create a service for people with mood and neurotic disorders. Since the mindfulness method is currently very popular, we had to find a way to adapt it for the museum. Thus, ‘The Niche of Peace’ was born. Without the support and enthusiasm of VILNIUS TECH ‘LinkMenų fabrikas,’ this idea would not have developed — every concept needs its own godmother,” believes Agnė.
 
While implementing the five-step exercise, the project team was advised by psychotherapist Dainius Jakučionis, who also recorded the narration. The exercise is designed to be easy for both children and adults to learn.
 
From Photogrammetry to 3D Printing
 
At the Vilnius Defensive Wall Tower, tactile and auditory models of museum exhibits were installed — these objects are specifically designed for people with visual impairments, allowing them to learn about historical artifacts through touch.
 
“We can’t touch artifacts that are hundreds of years old, but thanks to technologies like 3D scanning and printing, tactile models of these exhibits can be created, which help understand the structure, weight, geometry, and sometimes even the materials of the original artifacts,” explains Rokas Bagdonas, head of the VILNIUS TECH “LinkMenų fabrikas” prototype laboratory.
 
According to R. Bagdonas, when creating tactile models of the tower's exhibits, they collaborated with partners from “Digital After-Life,” who used photogrammetry to scan real museum artifacts and transfer them into the digital space.
 
“After scanning, the models were adapted for 3D printing, which allowed us to bring the models back into the physical world, but this time they were designed to be touched,” says R. Bagdonas.
 
R. Bagdonas adds that the tactile models created with 3D printing are supplemented with auditory narratives that playfully and engagingly convey the history of the exhibits.
 
The auditory stories were created and recorded by the museum staff, and they were recorded and edited in the VILNIUS TECH “LinkMenų fabrikas” audio studio.
 
Visitor Experiences
 
“The new services are not going unnoticed by visitors to the Bastion. No visitor walks past the ‘Niche of Peace’ without stopping. Some listen, others smell, and some listen to the entire exercise,” says Agnė Putelytė, the coordinator of community projects at the National Museum of Lithuania.
 
“I’ve never seen such a service in any other museum,” shared one visitor. “I’ll have to come here every day — your wall is so calming,” said another. Some even initiate discussions about emotional literacy and mental health in society.
 
Agnė Putelytė is pleased that the collaboration with VILNIUS TECH “LinkMenų fabrikas” has changed the museum.
 
“We are receiving more and more visitors with disabilities, because now we can offer not just one exhibit to the blind. While we are still not on par with the Homer Museum in Italy, which has over 300 art pieces meant for touch, we have similar plans. We aim to ensure that no visitor group has to knock loudly to be let in,” says Agnė Putelytė, the community project coordinator at the National Museum of Lithuania.

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Student Memo: Where to park your car or bicycle, eat, and find your classrooms
Student Memo: Where to park your car or bicycle, eat, and find your classrooms
When starting your studies, it is not always clear during the first week where you can park your car or bicycle, which building your seminar will be in, or where you can eat or heat up your own food during breaks. To make settling into the academic year easier, we have prepared this memo. Student Car Parking: Students attending lectures at Saulėtekio al. 11 can park their cars in the lot located on Šatrijos Raganos Street. There is no barrier in this lot. How to find the lot: Driving from Saulėtekio al. – going up the hill past the roundabout and the university buildings. Or entering from Pragiedrulių, Mileišiškių sodų, or other streets onto Šatrijos Raganos Street – going down the hill before the roundabout and the university buildings. Students attending lectures on Plytinės Street can park in the lots located there. Students can enter the gated lot by tapping their activated student ID card at the terminal. Entrance to the lots is from Plytinės Street. Antanas Gustaitis Aviation Institute (AGAI) students, lecturers, and students or staff arriving at "Linkmenų fabrikas" can park in all lots. The barrier opens by tapping an activated student or staff ID card at the terminal. There are no dedicated parking lots for students attending lectures at the Old Town Campus (Trakų rūmai). Canteens and Cafes: Saulėtekis Campus: "Maisto imperija" (Building S2, 1st floor) – weighed food (you can build your own plate) – 1.70 € per 100 g, lunch of the day – 7.50 €, snacks, coffee, and other drinks. You can also heat up your own food here. Working hours: Monday–Thursday: 08:00–16:00; Friday: 08:00–15:00. "ARC BISTRO" (Building S3, 1st floor) – a menu consisting of a multi-course selection and daily lunch at a fixed price (up to 10 €), as well as snacks, coffee, and other drinks. Working hours: Monday–Friday: 11:00–15:00. Plytinė Campus (P2, 1st floor): "Confetti" – a menu consisting of a multi-course selection and daily lunch at a fixed price (up to 10 €), as well as snacks, coffee, and other drinks. You can also heat up your own food here. Working hours: Monday–Thursday: 09:00–16:00; Friday: 09:00–15:00. Old Town Campus (Senamiesčio rūmai): "Confetti" (Islandijos str. 3) – a menu consisting of a multi-course selection and daily lunch at a fixed price (up to 10 €), as well as snacks, coffee, and other drinks. Working hours: Monday–Friday: 07:45–15:00. Places where you can heat your own food in microwaves: When using microwaves, please maintain cleanliness, follow safety rules, and respect others: do not put in or heat items with shiny surfaces (e.g., cutlery, aluminum foil, etc.), do not slam the doors or other surfaces, wipe or clean the inside of the microwave or other surfaces (including the kitchenette) if needed, do not cut in line, and do not stop someone else's food from heating without permission, etc. Saulėtekis Campus: In the "Maisto imperija" canteen (Building S2, 1st floor), as well as in the Sustainability Centre (Building S5), and the 5th and 6th-floor kitchenettes in Building S6. Plytinė Campus: In the "Confetti" cafe (Building P2, 1st floor). Old Town Campus: In the Faculty of Architecture's 2nd and 3rd-floor kitchenettes (at the end of the corridor). AGAI: In the 2nd-floor kitchenette of the old building (near the Dean's office). It is planned that microwaves will also be available in the new building in the future. Linkmenų Campus: In the 2nd-floor kitchenette at "Linkmenų fabrikas". Library: Room 119, 1st floor. You can also make tea/coffee here. Places to leave your bicycle: Saulėtekis Campus: At special bike racks near the entrance to Building S2, and in the Central Building parking lot. Plytinė Campus: In the two designated bicycle shelters in the courtyard between buildings P1 and P2. Old Town Campus: At special bike racks near the entrances to each building. AGAI and Linkmenų Campus: At special bike racks near both departments. Library: At special bike racks near the entrance. Department/Building Abbreviations: Saulėtekis Campus (Saulėtekio al. 11, Vilnius): S1 Central Building (Administration, International Studies Centre, International Relations Office, etc.) S2 Classroom Building S3 Educational Building (Faculty of Civil Engineering, Faculty of Business Management) S4 Classroom Building (Faculty of Environmental Engineering, Sustainability Centre, Food Laboratory) S5 Educational Building (Faculty of Environmental Engineering, Sustainability Centre, Food Laboratory) S6 Laboratory Building (Faculty of Fundamental Sciences, Information Technology and Systems Centre, Academic Support Centre, etc.) S7 Laboratory Building Plytinė Campus (Plytinės str. 25, Vilnius): P1 or P Laboratory Building P2 Educational Building (Faculty of Electronics, Faculty of Mechanics, Faculty of Transport Engineering) P3 Educational Building Linkmenų Campus (Linkmenų str. 28, Vilnius): L1 Building (Institute of Building Materials) L2 Building (Road Research Institute) L3 Building L4 Building L5 Educational Building (Linkmenų fabrikas) L6 Educational Building (Antanas Gustaitis Aviation Institute) Old Town Campus (Trakų str. 1, Vilnius): T1 or T Educational Building (Faculty of Architecture) T2 Educational Building (Faculty of Creative Industries) T3 Educational Building T4 Educational Building T5 Educational Building Old abbreviations that might still appear in some contacts: SNR – Senamiesčio rūmai (Old Town Campus) SRK-I – Saulėtekio rūmų pirmas korpusas (Saulėtekis Campus First Building) SRK-II – Saulėtekio rūmų antras korpusas (Saulėtekis Campus Second Building) SRL – Saulėtekio rūmų laboratorinis korpusas (Saulėtekis Campus Laboratory Building) SRL-II – Saulėtekio rūmų antras laboratorinis korpusas (Saulėtekis Campus Second Laboratory Building) MAC – Saulėtekio centriniai rūmai (Saulėtekis Central Building) AGAI TLK – Antano Gustaičio Aviacijos instituto Treniruoklių ir laboratorijų korpusas (Antanas Gustaitis Aviation Institute Simulator and Laboratory Building). Other Addresses: Kyviškės Airfield: Lakūnų str. 7D, Kyviškės Sports and Art Centre: Saulėtekio al. 28, Vilnius Library: Saulėtekio al. 14, Vilnius Lithuanian Maritime Academy: I. Kanto str. 7, Klaipėda. Thematic Reading Rooms in Faculties: Architecture and Creative Sciences Reading Room (Trakų str. 1, T1, 1.15, Vilnius) Technology and Management Sciences Reading Room (Saulėtekio al. 11, S1, C03, Vilnius) Mechanics, Electronics, and Transport Sciences Reading Room (Plytinės str. 25, P2, 179, Vilnius) Maritime Sciences Reading Room (I. Kanto str. 7, Klaipėda)
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